Privacy Policy
Learn how CareHome SaaS protects your facility, staff, and maintenance data with bank-grade security and UK GDPR compliance.
1. Information We Collect
We collect personal and organizational information required to operate your CareHome SaaS account, including your company name, staff names, work email addresses, phone numbers, care home branch locations, and logged maintenance/compliance records.
2. How We Use Your Data
Your data is exclusively used to deliver maintenance tracking, fire safety logs, water quality monitoring, CQC audit reporting, and customer support. We do not sell or monetize your healthcare facility data.
3. Data Isolation & Security
CareHome SaaS implements strict multi-tenant database isolation. Each care home company’s data is strictly scoped and encrypted at rest and in transit using SSL/TLS encryption protocols.
4. UK GDPR Compliance
CareHome SaaS fully complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. You retain full rights to request data exports or account deletion at any time.