Knowledge Base & Help

Frequently Asked Questions

Find instant answers to common questions about CareHome SaaS maintenance tracking, CQC compliance logging, and free trial onboarding.

Yes. CareHome SaaS is engineered specifically to meet UK Care Quality Commission (CQC) standards, HSE ACoP L8 Legionella guidelines, and UK Fire Safety Regulations. All logs record exact timestamps, staff signatures, and asset locations.

No. CareHome SaaS is 100% cloud-based. Staff and management can access the portal from any web browser on desktop, tablet, or smartphone without installing local hardware.

You get full, unrestricted access to all feature modules (Work Orders, Fire Safety, Water Quality, Asset Tracking, CQC Exports) for 14 days with zero credit card required up front.

With one click, you can generate a complete, date-filtered PDF or Excel audit document containing all maintenance work orders, fire alarm logs, showerhead cleaning records, and water temperature readings.

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Frequently Asked Questions

Is CareHome SaaS fully CQC compliant in the UK?

Do we need to install any hardware or software servers?

How does the 14-day free trial work?

How do CQC PDF exports work during unannounced inspections?

Still have questions?